- Main Number: (501) 623-4411
- Guest Services: (800) 625-9640
- Racing Information Line: (501) 620-9712
- Located at main ticket office
- Open 1 hour before race/event start
- Valid photo ID required for pickup
- Advance reservation recommended
- Free Parking for All Guests
- Designated Handicap Parking Available
- Valet Parking Service
- Well-lit and Secured Parking Areas
- Parking Lots Adjacent to Main Entrance
- Wheelchair Accessible Seating in Racing Areas
- Elevators to Multiple Levels
- Companion Seating Available
- ADA Compliant Facilities
- Staff Assistance Upon Request
- Must be 18+ for Racing
- Must be 21+ for Casino
- Proper Attire Required
- No Outside Food/Beverages
- No Smoking in Designated Non-Smoking Areas
- Valid Government-Issued ID Mandatory
- Children Under 18 Not Permitted in Casino
- Minors Allowed in Racing Areas with Adult Supervision
- No Unattended Minors
- Family-Friendly Areas Available
- No Childcare Services Provided
