Fees for Primary Tickets The price of your Ticket includes: - An Infrastructure Charge of up to 1.95% for Tickets purchased online or via our contact centre A Handling Fee of $8.00 per transaction will be added to your purchase. A delivery fee may apply depending on the mode of delivery selected. Fees for Resale Tickets Resale Tickets, sold by fans and verified by Ticketmaster, may be available for this event. A Resale Seller Fee of no more than 5% of the resale ticket price and a handling Fee of $12.95 per transaction apply to purchases of Resale Tickets.
All Tickets are Mobile Ticket Only. Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit Ticketmaster.co.nz/mobileticket Child Policy: All patrons must hold a vaild ticket for entry. Keep The Change Unplugged is back for 2026. It's a chance to get in a room with like-minded KTC listeners who want to get ahead, have better conversations about money, business and life, and connect with people on a similar journey. You'll spot plenty of familiar KTC faces, along with guests you've heard on the podcast. And unlike listening through your headphones, you'll have the chance to meet them, ask questions and have a yarn once the speakers wrap up.
- Main Reception: +64 9 486 8900
- Event Booking: +64 9 486 8901
- Located at Main Entrance
- Valid Photo ID Required
- Open 1 Hour Before Event Start
- Ticket Pickup Maximum 30 Minutes Before Performance
The Killarney Street Car Park operated by Wilson Parking is located next to the Bruce Mason Centre. Entry is off Killarney Street. For information please visit: http://www.wilsonparking.co.nz/go/wilson-carparks/auckland/killarney-street
All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs. Please communicate any special requirements regarding seats for wheelchair users when booking your tickets. Contact Ticketmaster on (09) 970 9711 or email customer.service@ticketmaster.co.nz If you require a wheelchair when arriving at the theatre or want to discuss anything related to your visit please phone Auckland Live on (09) 309 2677. For more information about accessibility at Auckland Live venues please visit www.aucklandlive.co.nz/accessibility
Smoking: The Bruce Mason Centre is a Non-Smoking Venue. Cameras: Photography and filming is usually not permitted during a show, but this can vary depending on the event. Please check the foyer signage when you arrive. For safety reasons, the use of selfie sticks is prohibited throughout our venues. Smoking and the use of e-cigarettes are prohibited in all Auckland Live Venues
Children Rules: We love it when parents and caregivers bring their kids to family events, but age restrictions, show suitability, and ticket prices may vary - so make sure you check the event information for each show on our website. Visit www.aucklandlive.co.nz/information-for-parents for more info.
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