- Main Box Office: (508) 754-4930
- Administrative Office: (508) 797-8605
- Located at main Box Office entrance
- Valid Photo ID required for pickup
- Tickets available 1 hour before event start time
- Can be collected by ticket purchaser or authorized representative
- On-site limited parking available
- Street parking in downtown Worcester
- Several nearby public parking garages
- Rates vary: $5-$15 per event
- Carpooling recommended on busy nights
- Wheelchair accessible areas on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- No professional cameras/recording equipment
- Age restrictions may vary by event
- Valid ID required for age-restricted shows
- No re-entry policy
- Children under 3 typically not permitted
- Some family-friendly shows have different guidelines
- Child ticket/lap seat policies vary by performance
- Parental discretion advised for mature content events
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