Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Casino: (253) 804-4000
- Events Center Box Office: (253) 804-4471
- Located at Events Center Box Office
- Valid Photo ID required for pickup
- Ticket purchaser must be present or provide authorized representative documentation
- Pickup available 1 hour before event start time
- Free Parking Available
- Large Parking Lot with Ample Spaces
- Handicap Parking Designated Near Entrance
- Well-Lit and Monitored Parking Areas
- Complimentary Valet Parking for Select Events
- ADA Compliant Seating
- Wheelchair Accessible Spaces
- Companion Seat Options
- Clear Sight Lines
- Assistance Available Upon Request
- No Outside Food or Beverages
- Age Restrictions May Apply (21+ for Casino, Varies for Events)
- Professional Camera/Recording Equipment Prohibited
- Dress Code: Casual to Smart Casual
- No Weapons Permitted
- Minors Not Allowed in Casino Area
- Some Events May Be All Ages
- Children Under 16 Must Be Accompanied by Adult
- Specific Event Age Restrictions Apply
- No Childcare Facilities Provided
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