Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
General admission areas (Berm/Terrace/Standing Room) area first-come, first-serve and consists of pavers and grass berms with NO fixed seats. Fans are welcome to bring their own lawn chairs and/or blankets into the stadium for these areas. A clear bag policy (UKathletics.com/ClearBag) is in place at Kentucky Proud Park. Children 2 and under will be admitted free within the Terrace/Berm areas.
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026