Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
416-593-4822 (Main Box Office)
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start
- Electronic ticket scanning for efficient entry
- Underground parking available directly beneath venue
- Street parking on Simcoe and surrounding streets
- Nearby public parking garages
- Rates vary by event and time
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assisted listening devices provided
- Service animal friendly
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during natural break points
- Recommended for ages 6 and up
- Children under 4 not permitted
- Babes-in-arms policy varies by performance
- Youth ticket discounts available
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