Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
702-707-7775
- Main venue contact number
- Ballroom-specific inquiries can be directed to event management
- Located at main casino entrance
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Reservations must be confirmed in advance
- Free self-parking available
- Complimentary valet parking
- Dedicated event parking near Agave Ballroom entrance
- Well-lit and secure parking facilities
- ADA compliant seating
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to ballroom level
- Request accommodations in advance
- Business casual attire recommended
- No outside food or beverages
- Valid government-issued ID required
- No weapons permitted
- No recording during performances
- Age restrictions depend on specific event
- Most events 21+ after 8:00 PM
- Some family-friendly daytime events allow minors
- Parental supervision required for youth events
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