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- Main Box Office: (904) 632-3373
- Information Line: (904) 632-3373
- Best hours to call: Monday-Friday, 10 AM - 6 PM; Saturday, 12 PM - 6 PM
- Will Call Window: Located at Jacksonville Center for the Performing Arts box office
- Hours: Monday-Friday 10 AM - 6 PM; Saturday 12 PM - 6 PM
- Arrive early on event day to retrieve tickets
- Valid ID required for ticket pickup
- Tickets held until 15 minutes before showtime
- Parking Garage: 500+ spaces available on-site
- Cost: Typically $5-$10 per event (subject to change)
- Validated parking available for patrons
- Street parking: Limited free street parking in surrounding downtown area
- ADA accessible parking spaces near main entrance
- Wheelchair-accessible seating available throughout Moran Theater
- Companion seating provided adjacent to accessible spaces
- Accessible restrooms on multiple levels
- Elevator access to all theater levels
- Assisted listening devices available upon request
- Service animals welcome
- Reservations recommended: contact box office for accessibility needs
- Age Policy: No age restrictions; children must be accompanied by adults
- Dress Code: Business casual to formal recommended; no specific code enforced
- Bag Policy: Small personal items allowed; large bags subject to search
- Recording Policy: Audio/video recording prohibited unless explicitly authorized
- Seating: Assigned seating; arrive early for optimal entrance
- Late Entry: Restricted to designated entrance times between scenes
- Venue is smoke-free and alcohol-free facility
- Children Welcome: All ages admitted with adult supervision
- No Unattended Children: Adults required to remain with minors at all times
- Lap Policy: Children under 3 may sit on adult's lap if no separate seat purchased
- Ticket Purchase: Most productions require ticket for each child seat
- Behavior Expectations: Children expected to remain quiet during performances
- Early Departure: Management not responsible if family leaves early
- Family-Friendly Events: Special children's programming offered seasonally
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