- Box Office: (315) 724-4636
- Main Line: (315) 724-4636
- Hours: Call during business hours for ticket inquiries and reservations
- Will-call window located at box office
- Available during regular box office hours
- Bring valid photo ID and confirmation number
- Arrive early on event day to allow processing time
- On-street parking available on surrounding streets
- Limited nearby parking lots in downtown Utica area
- Metered parking in vicinity
- Recommend arriving early for event parking
- ADA accessible seating available throughout venue
- Wheelchair accessible entrances and facilities
- Accessible restrooms on premises
- Companion seating available
- Contact box office in advance to request accessible accommodations
- Doors open 30 minutes prior to event start time
- Valid ticket required for entry
- No outside food or beverages permitted
- Photography and recording policies vary by event; check event details
- Arrive early to avoid delays
- Respect venue policies and staff instructions
- Age restrictions vary by event and performance type
- Some events may require children to have tickets
- Infants and small children may have restrictions on certain shows
- Contact box office for specific age policies for your event
- Parental discretion advised for mature content performances
