Kolner Haie vs. Lowen Frankfurt Men's Ice Hockey

- Main: +49 221 8020
- Ticket Hotline: +49 221 802-2000
- Customer Service: +49 221 802-2020

- Available: Yes, tickets held at main box office
- Hours: During box office hours and 1 hour before events
- Requirements: Valid ID and booking reference number
- Pickup: Main entrance ticket counter

- On-site: Limited parking available in Arena parking garage
- Capacity: Approximately 1,200 spaces
- Cost: €5-8 per day depending on time
- Alternative: Public transport recommended; U-Bahn (U6, U15) nearby

- Wheelchair Spaces: Designated accessible seating available
- Booking: Reserve in advance via phone or website
- Facilities: Accessible restrooms and elevators throughout
- Assistance: Staff available to assist visitors with mobility needs

- Age Restrictions: Vary by event; check specific event details
- Prohibited Items: Weapons, large bags, professional cameras, outside beverages
- Entry: Doors typically open 1-2 hours before event start
- Coat Check: Available for small fee
- Food & Beverages: Available at concession stands; outside food generally prohibited

- Age Restrictions: Vary by event; some events restricted to 16+
- Infants: Under 3 years typically free if no separate seat required
- Supervision: Children under 16 require adult supervision
- Ticket Pricing: Reduced rates available for children at select events
- Check: Verify age restrictions for specific performances in advance