- +49 221 16907-0
- Box Office Direct Line: +49 221 16907-20

- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before performance start
- Unclaimed tickets released 15 minutes before show time

- Limited on-site parking available
- Nearby public parking garages within 200 meters
- Street parking with metered zones
- Recommended to use public transportation

- Wheelchair accessible seating areas
- Companion seats available
- Elevator access to all levels
- Advanced booking recommended for accessible seats

- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Late entry may be restricted
- No pets allowed except service animals

- Children 6+ welcome for appropriate performances
- Children under 6 generally not admitted
- Booster seats available upon request
- Family-friendly shows have specific age recommendations

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* Not inclusive of taxes and fees
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