- Main Box Office: +49 761 201-1801
- Administrative Office: +49 761 201-1800
- Pickup available at main box office
- Must present booking confirmation and ID
- Tickets can be collected 1 hour before performance start
- Unclaimed tickets released 15 minutes before performance
- Nearby municipal parking garage
- Limited street parking
- Accessible parking spots available near theater entrance
- Public transportation recommended
- Wheelchair accessible seating
- Companion seats available
- Hearing loop system for hearing impaired
- Elevator access to all levels
- No outside food or drinks
- Photography/recording prohibited during performances
- Late entry only during intermission
- Smart casual dress code recommended
- No pets allowed except service animals
- Children 6+ welcome with valid ticket
- Recommended age varies by performance
- Booster seats available upon request
- Reduced pricing for children and youth