- Main Venue: +52 (662) 289-3000
- For event inquiries: Available through official website
- For ticket information: Contact venue directly during business hours
- Will-call services available for pre-purchased tickets
- Pick up tickets at main entrance or box office
- Valid ID required for ticket collection
- Arrive early during high-traffic events
- Advance notice recommended for large orders
- On-site parking available
- Ample parking facilities for vehicles
- Parking rates may apply
- Accessible parking spaces designated for persons with disabilities
- Recommend arriving early during major events for optimal parking availability
- Wheelchair accessible areas throughout venue
- Accessible seating available in most sections
- Companion seating options provided
- Accessible restrooms on premises
- Contact venue in advance to reserve accessible accommodations
- Valid ID required for entry
- No outside food or beverages permitted
- Photography/recording policies vary by event
- Respect venue rules and staff instructions
- Prohibited items may include weapons, drugs, and large bags
- Event-specific rules apply; check before attending
- Children welcome at most exhibitions and family events
- Age restrictions may apply to specific events
- Children under specific age may require adult supervision
- Family packages and discounts often available
- Confirm age policies for particular events in advance
- Children's activities and programming vary seasonally
