- Main Box Office: (915) 231-1000
- General Inquiries: (915) 231-1001
- Available for all ticketed events
- Must present valid photo ID
- Pickup starts 1 hour before event time
- Unclaimed tickets returned 30 minutes before event start
- On-site parking lot with 250 spaces
- Parking fee: $10 per vehicle
- Handicap parking available near main entrance
- Street parking also available in surrounding area
- Designated wheelchair spaces
- Companion seating next to accessible areas
- Elevators and ramps throughout venue
- ASL interpreters available with 7-day advance request
- No outside food or beverages
- Bags subject to security check
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must be 18+ for certain events
- Children under 12 must be accompanied by adult
- Some events may have age restrictions
- Infant/lap child policies vary by event type
- Child ticket pricing available for select performances