- Main Museum Number: (413) 662-2111
- Visitor Services: (413) 664-4481
- Available at main museum entrance
- Reservations can be held up to 30 minutes before closing
- Valid photo ID required for pickup
- Free on-site parking
- Designated accessible parking near main entrance
- Street parking available in surrounding areas
- Shuttle services during peak events
- Wheelchair accessible throughout museum
- Elevators to all exhibition levels
- Complimentary wheelchair available
- Accessible restrooms on each floor
- No food or drinks in exhibition spaces
- Photography permitted without flash
- Bags must be checked at coat check for large items
- Quiet, respectful behavior expected
- No running or disruptive conduct
- Children under 16 must be accompanied by adult
- Free admission for children under 6
- Family-friendly guided tours available
- Interactive exhibits designed for youth engagement