Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Main Venue: (619) 445-5400
- Box Office: (619) 659-2470
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Arrive at least 1 hour before event start time
- Online and phone will-call available
- Free Parking on Viejas Casino & Resort Grounds
- Dedicated Event Parking Lot
- Handicap Parking Available
- Recommended to arrive early during peak events
Accessible seating available and easily accessible from main entrance.
- No Outside Food or Beverages
- No Large Bags or Backpacks
- No Weapons
- Proper ID Required (21+ for Alcohol)
- No Smoking in Concert Area
- Age Restrictions Vary by Event
- Children Under 12 Often Require Adult Supervision
- Some Events May Be 18+ or 21+
- Check Specific Event Guidelines