- Main Box Office: (518) 473-1845
- General Information: (518) 473-1061
- Available for all ticketed performances
- Pick up at Box Office with valid photo ID
- Tickets can be retrieved 1 hour before show time
- Unclaimed tickets released 15 minutes before performance start
- Free parking available on-site
- Designated handicap parking near main entrance
- Street parking also available in surrounding Empire State Plaza area
- Parking garage within walking distance
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Elevator access to all levels
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Late seating during performance may be restricted
- Business casual attire recommended
- No smoking anywhere in the venue
- Children under 5 generally not recommended
- Children 5+ permitted with valid ticket
- Babes-in-arms not allowed
- Recommended age varies by performance type