- Main Venue Contact: (434) 793-5600
- Box Office: (434) 793-5610

- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Tickets held under purchasing name

- Free parking available on-site
- Designated accessible parking near main entrance
- Well-lit parking areas
- Parking lot shared with Caesars Virginia complex

- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available

- No outside food or beverages
- No weapons permitted
- No recording devices during performances
- Professional cameras prohibited
- Age restrictions may apply depending on event

- Children under 3 typically not admitted
- Children 3-12 must be accompanied by adult
- Some events may have specific age recommendations
- Ticket prices vary by age for family-friendly shows

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* Not inclusive of taxes and fees
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