0333 240 3350
- General Guest Services
- Booking Enquiries
- Located at Main Entrance Guest Services
- Ticket Pickup with Booking Reference Number
- Valid Photo ID Required
- Typically Open 1 Hour Before Park Opening
- On-site Parking Available
- Standard Vehicle Parking: £8-£12
- Priority Parking Closer to Entrance
- Disabled Parking Near Main Entrance
- Free Shuttle Services Within Parking Areas
- Wheelchair Accessible Rides
- Designated Viewing Areas
- Mobility Assistance Available
- Rental of Wheelchairs/Mobility Scooters
- Companion Ticket Discounts
- No Outside Food/Drinks
- Appropriate Theme Park Attire
- No Smoking
- Pets Not Permitted (Service Animals Allowed)
- Height Restrictions on Certain Rides
- Children Under 3: Free Entry
- Children 3-16: Discounted Tickets
- Must Be Accompanied by Adult
- Child Safety Wristbands Available
- Height and Age Restrictions on Rides