- Main Box Office: (815) 338-5300
- Administrative Office: (815) 338-0393
- Available for all performances
- Must be picked up 1 hour before show time
- Valid photo ID required for pickup
- Unclaimed tickets released 15 minutes before performance
- Free street parking available
- Public parking lot adjacent to venue
- Handicap parking spaces near main entrance
- No reserved parking for individual events
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Doors open 30 minutes before show time
- Late seating at discretion of venue staff
- Children under 5 generally not recommended
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines
- Babes-in-arms policy varies by performance