- Main Box Office: (616) 235-6000
- Ticketing Hotline: (616) 456-8000
- Located at main arena entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Can be retrieved by original ticket purchaser or authorized representative
- Multiple nearby parking lots and structures
- Average parking rates: $10-$20
- ADA designated parking available
- Street parking options in downtown Grand Rapids
- Some nearby parking garages offer pre-purchase options
- Wheelchair accessible seating throughout venue
- Companion seats available
- Elevators to all levels
- Accessible restrooms on multiple levels
- Service animal friendly
- No outside food or beverages
- Clear bag policy in effect
- No weapons permitted
- Valid ticket required for entry
- No re-entry once exiting venue
- ID required for alcohol purchase
- Children under 2 typically free on lap
- Children 2-10 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events