- Main Box Office: (919) 834-4000
- Customer Service: (919) 834-4050
- Located at main entrance
- Valid photo ID required for pickup
- Available 2 hours before event start time
- Original purchaser or authorized representative can collect tickets
- On-site parking available
- General parking: $20 per vehicle
- VIP/Premium parking: $40
- Cash and credit card accepted for parking
- Carpooling recommended for large events
- Designated wheelchair spaces available
- Companion seats adjacent to wheelchair locations
- Elevators and ramps throughout venue
- ADA compliant restrooms
- Must be purchased through specific accessibility ticket channels
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras or recording devices
- Valid ID required for alcohol purchase
- No re-entry once exit occurs
- Children under 2 free on lap
- Children 2-10 require child ticket
- Parental discretion advised for loud/late events
- Some concerts may have specific age restrictions
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