- Main Box Office: +44 (0)115 989 5555
- General Enquiries: +44 (0)115 962 2122
- Located at main box office entrance
- Arrive 45-60 minutes before performance
- Valid photo ID required for ticket collection
- Electronic and print-at-home tickets also accepted
- On-site limited parking available
- Nearby public car parks within 5-minute walking distance
- Disabled parking spaces near venue entrance
- Evening performances have reduced parking rates
- Wheelchair accessible seating in multiple locations
- Companion seats available
- Step-free access throughout venue
- Hearing loop systems installed
- Advanced booking recommended for accessible seats
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Mobile phones must be silenced
- Late arrivals may be seated at venue's discretion
- Children under 5 generally not admitted
- Age restrictions vary by performance
- Family-friendly shows have specific child ticket policies
- Booster seats available upon request
- Parental guidance recommended for some performances