THIS IS NOT A CONCERT TICKET! Parents, please note that while most children are excited to meet their favorite characters up-close, others can feel frightened. If your child is scared or hesitant to meet the characters, we recommend moving to the back of the line; This will allow your child the extra time they may need to warm up to the characters and see how they interact with other children present. For the safety of all guests and performers, no touching or hugging will be permitted. **Admission to the performance is not included in the Photo Experience ticket. This is a separate upgrade that must be purchased in advance. **Children aged 12 and under must be accompanied by a Parent/Guardian. Each Child, Parent or Guardian must have a show ticket as well as a Photo Experience ticket to attend.

The Louisville Palace Box Office: (502) 583-4555

Tickets can be picked up at the Will Call Window one hour prior to scheduled show time. Customers must have a picture ID, the actual credit card and the confirmation number.

There is The Brown Hotel parking garage and the Fifth St. garage and after hours parking on the streets.

For Handicapped Accessible seating, please call (502) 583-4555 extension 3

No cameras/flash photography, audio or video recording is permitted without venue approval. Cell phones can be used for pictures, at the artist discretion. There is no re-entry into the venue and there is no smoking allowed inside.

All children regardless of age must have a ticket unless otherwise specified by the shows promoter.

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* Not inclusive of taxes and fees
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