Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available for pickup starting 1 hour before event
- Original confirmation or ID needed for retrieval
- Limited on-site parking available
- Street parking on Red River and nearby streets
- Nearby public parking garages
- Rideshare recommended during peak times
- Designated wheelchair accessible areas
- Companion seating available
- Accessible entrance on venue's east side
- Advanced reservation recommended
- No outside food or beverages
- Valid ID required for alcohol purchase
- Clear bag policy in effect
- No professional cameras
- No weapons permitted
- Age restrictions vary by event
- Most shows 18+
- Some all-ages events available
- Children under 10 typically require adult supervision