- Main Stadium Office: +55 11 2095-1300
- Ticket Information: +55 11 2095-1301
- Located at main ticket entrance
- Valid government-issued photo ID required
- Pickup available 2 hours before event start
- Ticket purchaser must be present
- On-site parking available
- Approximately 2,500 parking spaces
- Parking fees range from R$20-R$50
- Accessible parking near main entrance
- Recommended to arrive early on event days
- Designated wheelchair spaces
- Companion seating available
- Elevators to multiple levels
- Accessible restrooms
- Staff assistance for special needs
- No outside food or drinks
- Bags subject to search
- No weapons
- No professional cameras
- Respectful behavior required
- No smoking inside venue
- Children under 12 require adult supervision
- Children under 2 can enter free if seated on adult's lap
- Separate ticket required for children over 2
- Family-friendly sections available