Flex Schedule: Please be aware that there are certain games that are subject to flexible scheduling and the date and time of those games may be changed from what is currently reflected on the schedule and what may appear on the ticket. For more detailed information about NFL flexible scheduling procedures for the 2025 NFL Season, please visit https://www.nfl.com/schedules/flexible-scheduling-procedures.
Flex Schedule: Please be aware that there are certain games that are subject to flexible scheduling and the date and time of those games may be changed from what is currently reflected on the schedule and what may appear on the ticket. For more detailed information about NFL flexible scheduling procedures for the 2025 NFL Season, please visit https://www.nfl.com/schedules/flexible-scheduling-procedures.
- Main Box Office: (844) 774-9633
- Guest Services: (844) 774-9633
- Parking & Directions: (844) 774-9633
- For immediate assistance, call during business hours (typically 10 AM - 6 PM on event days)
- Will-Call Window: Located at main box office entrance
- Hours: Opens 3-4 hours before event start time
- Closes 30 minutes after event start
- Valid photo ID required for pickup
- Tickets held under name reservation
- Arrive early to avoid lines during busy periods
- Parking Capacity: Over 6,000 spaces on-site
- Parking Rates: $15-$25 depending on event and lot selection
- Premium Parking: $30-$50 available
- Valet Services: Available (additional fees apply)
- ADA Accessible Parking: Available near main entrances
- Parking opens 2-3 hours before events
- Early arrival recommended for popular events
- Mobile parking payment options available
- ADA Seating: Extensive accessible seating throughout all levels
- Wheelchair Spaces: Multiple locations with companion seating
- Accessible Restrooms: Located throughout venue
- Elevators: Accessible elevators to all levels
- Companion Pass: Companion may enter free with ticket holder
- Service Animals: Welcome, designated relief areas available
- Accessible Parking: Discounted rates for ADA permit holders
- Contact (844) 774-9633 for specific accommodation requests
- Age Restrictions: All ages permitted (specific events may have age restrictions)
- Bag Policy: Clear bags (12"x6"x12") recommended; small clutches allowed
- Outside Food & Beverages: Not permitted (except for medical needs)
- Prohibited Items: Weapons, fireworks, professional cameras, recording devices
- Re-entry: Not permitted except with special authorization
- Venue is cashless - bring credit/debit cards or mobile payment
- Arrive early to allow time for security screening
- Valid ID may be required for age-restricted events
- Children: All ages welcome with paid or free tickets (if applicable)
- Infants: May attend; no ticket required if sitting on lap
- Children's Activities: Age-appropriate entertainment during select events
- Designated Family Sections: Available for certain events
- Lost Child Procedure: Report to nearest staff member immediately
- Parental Responsibility: Adults must supervise children at all times
- Height/Age Restrictions: Apply to certain premium seating areas
- Contact venue ahead for family packages and special accommodations