- Main Contact: (423) 305-7070
- Business Office Hours: Monday-Friday, 10am-6pm
- Located at main entrance
- ID required for ticket pickup
- Arrive minimum 30 minutes before event start time
- Street parking available
- Nearby public parking lots within 1-2 blocks
- Limited designated venue parking
- Recommended rideshare/taxi after consuming alcohol
- Limited wheelchair accessible areas
- Ground floor entry
- Some designated spaces near bar and perimeter
- 21+ valid government-issued ID required
- No outside food or beverages
- No weapons
- Dress code enforced (no athletic wear, excessively baggy clothing)
- No minors permitted
- Under 21 strictly prohibited
- No exceptions for any events