- Main Box Office: +52 81 8352 0000
- Administrative Office: +52 81 8352 0010
- Available for pre-purchased tickets
- Valid government-issued photo ID required for pickup
- Tickets can be collected 1 hour before performance start time
- Name on reservation must match identification
- On-site parking available
- Limited complimentary parking for ticket holders
- Nearby public parking lots within walking distance
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating areas
- Designated spaces for patrons with mobility challenges
- Companion seats available
- Advance reservation recommended for accessible seating
- No outside food or drinks
- No smoking inside venue
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating may be restricted
- Children under 5 generally not recommended
- Children 6+ permitted with valid ticket
- Mature performance content may have age restrictions
- Recommended to check specific show guidelines