- Main venue contact: (817) 543-5600
- Box office: (817) 543-5610
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets available 1 hour before event start time
- Online confirmation or order number necessary
- On-site parking available
- Standard parking fee: $10-$20 per vehicle
- Handicap parking near main entrance
- Recommended to arrive 45-60 minutes early during peak events
- Designated wheelchair accessible areas
- Companion seating adjacent to accessible spaces
- Elevator access to different levels
- ASL interpreters available upon advance request
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras or recording equipment
- All patrons require a ticket, including children
- Children under 12 must be accompanied by an adult
- Age restrictions may vary by specific event
- Some shows might have minimum age requirements
- Infant/toddler policies differ based on performance type