Lotte

- Main Line: +49 6131 286286
- Box Office: +49 6131 286286
- Hours: Monday-Friday 10:00-18:00, Saturday 10:00-14:00

- Will-call window available at box office during standard hours
- Pick up tickets with valid ID
- Arrive 30-45 minutes before event start
- Contact box office in advance for special arrangements

- Street parking available in surrounding Mainz streets
- Paid parking zones in proximity
- Limited direct venue parking; public parking recommended
- Accessible parking spaces for disabled guests
- Public transportation via Mainz tram and bus network recommended

- Wheelchair accessible areas available
- Reserved seating for guests with reduced mobility
- Accessible entrance and facilities
- Companion seating available
- Please contact venue in advance to arrange accessible accommodations

- Valid ticket required for entry
- ID verification may be requested for age-restricted events
- No outside food or beverages permitted
- Photography/recording permitted only with explicit permission
- Appropriate conduct required; venue reserves right to remove disruptive guests
- Events may have specific dress codes

- Age restrictions vary by event type and content
- Children welcome at family-friendly events
- Some performances may have minimum age requirements
- Parental guidance recommended for certain events
- Children tickets available at reduced rates for eligible events
- Check specific event details for age suitability