- Main Expo Center: (502) 367-5000
- Event Information Line: (502) 367-5017
- Located at main entrance of Highland Festival Grounds
- Valid photo ID required for ticket pickup
- Recommended to arrive 1-2 hours before event start time
- Online pre-registration may expedite will call process
- Large on-site parking lot
- Standard parking: $10-$20 per vehicle
- Handicap parking available near main entrances
- Some events offer preferred/VIP parking options
- Wheelchair accessible areas in all event spaces
- Companion seating available
- Elevators and ramps throughout facility
- ADA compliant restrooms
- No outside food or beverages
- Clear bag policy for many events
- No smoking inside venue
- Professional cameras/recording equipment may require special permission
- Must follow specific event guidelines
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have specific child/infant policies
- Ticket requirements differ based on event type
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