Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
The Toyota Center is a cashless facility and has a clear bag policy. Please visit yourtoyotacenter.com for all entry requirements. All ages show. Everyone 3 and older needs a ticket to attend the event.
- Located at main box office entrance
- Valid government-issued photo ID required
- Tickets available 1 hour before event start time
- Group will call options available
- On-site parking lot with 500+ spaces
- Parking rates: $10-$15 per vehicle
- Handicap parking near main entrance
- Some nearby street parking available
- Wheelchair accessible seating throughout venue
- Companion seats available next to wheelchair spaces
- Assistive listening devices at customer service
- ADA compliant restrooms and entrances
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- Valid ticket required for entry
- Age restrictions may apply per event
- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events