- Main Line: (504) 945-9800
- Box Office: (504) 945-9801
- Best hours to call: Tuesday-Saturday, 10 AM - 6 PM Central Time
- Will-call window located at main box office entrance
- Hours: Opens 2 hours before first event, closes 30 minutes after event start
- Bring valid photo ID and confirmation email/order number
- Tickets must be picked up day of event or day before if available
- Street parking available in Marigny neighborhood
- Limited metered parking on surrounding streets
- Nearby parking lots: Lots available within 2-3 blocks
- Recommend arriving early for street parking or using ride-share services
- No dedicated on-site parking
- Wheelchair accessible seating available
- Accessible restrooms on premises
- Elevator access to all levels
- Service animals welcome
- Reserve accessible seating in advance by calling box office
- Companion seating available
- Valid ID required for entry
- No outside food or beverages permitted
- No professional recording devices allowed
- Bag checks conducted at entrance
- Arrive 15-30 minutes before event start
- Respect artist and venue policies
- Refund and exchange policies vary by event
- Age restrictions vary by event and performer
- Some events 18+ or 21+ only - check event details
- Children under 18 may require adult accompaniment
- No separate children's pricing standard
- Infants may be prohibited at certain performances
- Contact venue for specific event age requirements
