Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Box Office: (423) 757-5314
- Administrative Office: (423) 757-5310

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show

- Free street parking on McCallie Avenue
- Nearby public parking lots within 2-3 block radius
- Limited on-site parking for disabled patrons
- Metered parking options available

- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly

- No outside food or beverages
- Photography/recording prohibited during performances
- Late seating during performance intermission only
- Recommended to arrive 30 minutes before show time

- Children 5 and older permitted
- Children under 5 not recommended for most performances
- Parental discretion advised
- Some family-friendly shows have specific age recommendations

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* Not inclusive of taxes and fees
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