Maddy Smith

- Primary Contact: (407) 321-0727
- Hours for phone inquiries: Monday-Friday 9:00 AM - 5:00 PM EST
- For event-related questions, call during business hours

- Will-call tickets available at main entrance
- Arrive 15-20 minutes before event start time
- Valid photo ID required for ticket pickup
- Pre-registration recommended for large events

- On-site parking available
- Free parking for guests
- Accessible parking spaces located near main entrance
- Limited valet parking available for special events (fees may apply)
- Street parking available in surrounding area

- ADA-compliant seating available throughout venue
- Wheelchair accessible areas in main event spaces
- Accessible restroom facilities available
- Elevator access to all levels
- Companion seating provided
- Reserve accessible seating in advance by calling venue

- Valid ID required for entry
- No outside food or beverages permitted
- Bag policy in effect; small bags only
- Photography and video policy varies by event
- Smoking prohibited indoors; designated outdoor areas available
- Guests must be 21+ for alcoholic beverage service
- Doors typically close 10-15 minutes after event start

- Children welcome during designated family events and daytime hours
- All-ages events clearly marked in event listings
- Children under 5 may attend free during specified events
- Supervision required at all times
- Children must vacate premises by 9:00 PM on school nights
- Special children's pricing available for applicable events