Refund Process: For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 5 days to receive your refund. If you made your booking at a Ticketmaster outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Did you know the Ticketmaster FAQ page lists answers to commonly asked questions and the latest event info? Add it to your bookmarks and stay on top of the latest news regarding your event. Visit www.ticketmaster.co.nz/help to visit the Ticketmaster FAQ page.
All Tickets are Mobile Ticket Only. Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit Ticketmaster.co.nz/mobileticket Child Policy: All Ages event, all patrons must hold a valid ticket for entry. Note language may offend.

- Main venue contact: +64 7-349 2340
- Rotorua Venue Management: +64 7-349 0536

- Located at main theatre entrance
- Identification required for ticket pickup
- Arrive at least 30 minutes before performance
- Reserved tickets held up to 15 minutes before show time

On-Site: The Sir Howard Morrison Centre is on Fenton Street, with on-road parking available. The Pukuatua Street parking building is also nearby in the CBD. Mobility Parking: Rotorua Lakes Council provides mobility parking spaces in the CBD. Only those with a current permit may use these spaces.

Facilities: Wheelchair Access: The Sir Howard Morrison Centre offers wheelchair access and mobility parking. Sir Owen Glenn Theatre | Matangi Rau: 6 allocated wheelchair spaces (Rows T & U). The entrance to the stalls is level with the foyer, and the circle is accessible via stairs or a lift. Te Haumako | Black Box Theatre: 4 wheelchair spaces available depending on room configuration. The entrance is level with the foyer. Wheelchair Accessible Toilets: Located on the ground floor. Drive-Through Drop Off: Available at the front of the building with ramped access. Hearing Assistance: Infrared hearing and Wavecast Wi-Fi 5G assistance are available in Sir Owen Glenn Theatre | Matangi Rau and Te Haumako | Black Box Theatre. Wavecast Wi-Fi 5G is available in Te Haumihi | Foyer. Download the Wavecast app from the Apple or Google Play store. Guide Dogs: Licensed hearing and guide dogs are welcome. Please inform us in advance if you are bringing a guide dog. Special Needs: For those with autism or specific sensitivity needs, contact us for a potential venue tour, touch tour, or pre-show introduction.

Entry Conditions: By purchasing a ticket, you agree to the venue conditions of entry, which are subject to change. Check the venue website event page for specific conditions.

Supervision: Children under 14 must be supervised by an accompanying adult.

Find a place to stay

Live Photos

Advertisement

Share this concert

×