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- Main Box Office: (518) 487-2100
- General Venue Information: (518) 487-2000

- Located at main box office entrance
- Patrons must present valid photo ID
- Arrive at least 1 hour before event start time
- Online or phone ticket purchases can be retrieved

- On-site parking garage available
- Street parking in downtown Albany
- Nearby public parking lots
- Handicap parking spaces near main entrance
- Parking fees vary by event

- ADA compliant seating throughout venue
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Assistive listening devices upon request

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Age restrictions may apply depending on event

- Children under 2 typically free (must sit on parent's lap)
- Children 2-12 may require child ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events

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