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- Main Box Office: +52 (33) 3134-4300
- Information Line: +52 (33) 3134-4322
- Customer Service: +52 (33) 3134-4400
- Will Call Window: Located at main entrance
- Hours: Opens 2 hours before event start time
- Required Documents: Valid ID and event confirmation
- Tickets available same-day if pre-purchased
- Parking Capacity: Over 3,000 spaces
- Parking Fees: Approximately $50-100 Mexican Pesos
- Location: Adjacent to arena grounds
- Street Parking: Available in surrounding areas
- Wheelchair Accessible Sections: Available throughout venue
- Companion Seating: Provided next to accessible spaces
- Accessible Restrooms: Located on multiple levels
- Accessible Entrance: Main entrance accommodates wheelchairs
- Advance Notice Recommended: Contact box office for special accommodations
- Age Restriction: Venue policies vary by event type
- No Outside Food/Beverages: Outside food not permitted
- Security Checks: Mandatory bag checks at entrance
- Prohibited Items: Weapons, professional cameras, recording devices
- Dress Code: No specific dress code; weather-appropriate clothing recommended
- Arrive Early: Recommended 1-2 hours before event start
- Infants: Children under 2 may enter free (lap seating, specific events only)
- Children Tickets: Available at discounted rates
- Supervision Required: Children must be supervised by adults at all times
- Family Sections: Family-friendly seating areas available
- Height Restrictions: Some events may have height/age restrictions
