Ticket ON SALE
- Main venue line: +49 (0) 3338 70599-0
- Box office: +49 (0) 3338 70599-20
- Hours: Generally available Monday-Friday 9:00 AM - 5:00 PM
- Will-call service available at main box office
- Box office location: Main entrance
- Available during box office hours: Monday-Friday 9:00 AM - 5:00 PM
- Arrive 30-45 minutes before event start time
- Valid ID required for ticket pickup
- Event tickets held under customer name
- Free parking available on-site
- Dedicated parking lot with approximately 150+ spaces
- Street parking available in surrounding area
- Handicapped accessible parking spaces near entrance
- No advance parking reservation required
- Wheelchair accessible seating areas available
- Reserved sections for mobility-impaired guests
- Accessible restrooms on premises
- Elevator access to all levels
- Companion seating available
- Contact venue in advance for specific accessibility needs: +49 (0) 3338 70599-20
- Valid ticket required for entry
- Doors open 30-60 minutes before event start
- No outside food/beverages (exceptions for medical requirements)
- Photography/recording policies vary by event
- Respect venue staff instructions
- Security checks may be conducted at entrance
- Venue reserves right of admission
- Bags subject to inspection
- Age restrictions vary by event type and rating
- Children under 6 may attend select family events
- Reduced admission available for children (typically under 16)
- Parental supervision required for minors
- Children's activities available during special events
- Nursing facilities available upon request
- Contact venue for age-specific event information
