- Main Contact: +49 (0)431 - Contact during business hours for inquiries
- Best time to call: Tuesday to Friday, 2 PM - 6 PM
- For event-specific questions: Contact at least 48 hours before event
- Tickets available for pickup at venue entrance
- Arrive 30-45 minutes before event start
- Bring valid ID and booking confirmation
- Will-call window typically opens 90 minutes before doors open
- Street parking available in surrounding Kiel neighborhoods
- Limited dedicated parking at venue
- Paid parking zones in city center (check local signage)
- Public transport recommended: Close to Kiel main train station
- Bicycle parking facilities typically available
- Wheelchair accessible areas available
- Accessible restroom facilities present
- Accessible entrance and circulation
- Limited wheelchair spaces; advance booking strongly recommended
- Contact venue in advance to arrange accessibility accommodations
- Valid ID required for entry
- Age restrictions apply per event (typically 18+ for club events)
- No outside food or beverages
- Photography/recording policies vary by event; check specific event details
- Respect venue security and staff instructions
- Coat check services may be available
- Dress code may apply for special events
- Most events are 18+ only
- Special all-ages events may be scheduled; check event listings
- Minors require guardian supervision for permitted events
- Age verification required at entrance
- Alcohol not served to minors; ID checked at bar
- Younger children's attendance determined by event type and organizer policies
