- Main Box Office: (613) 947-7000
- Accessible Services: (613) 947-7070
- General Inquiries: (613) 947-7000
- Will-call window located at main box office entrance
- Hours: Monday to Sunday, 9:00 AM - 9:00 PM
- Photo ID required for ticket pickup
- Arrive 30-45 minutes before performance for pickup
- Paid underground parking available in National Arts Centre parkade
- Street parking available nearby (metered, time-restricted)
- Public transit recommended: nearby Confederation LRT Station
- Accessible parking spaces available near main entrance
- Wheelchair accessible seating throughout Southam Hall
- Companion seating available
- Accessible washrooms on venue level
- Elevators and ramps available
- ASL interpretation available upon request
- Contact Accessible Services: (613) 947-7070
- Doors open 30 minutes before performance start time
- Latecomers admitted at discretion of management
- No flash photography or video recording
- Maintain quiet during performance
- No outside food or beverages
- Bags may be subject to security screening
- Arrive early for optimal seating
- Children welcome at most performances
- Children under 2 may attend free (lap-held) depending on event
- Separate children's ticket pricing typically available
- Check specific event for age restrictions and suitability
- Quiet areas or family performances scheduled regularly
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