- Main Office: (845) 297-3000
- Box Office: (845) 297-3000 ext. 10
- Guest Services: Available during event hours
- Will-call window located at main box office entrance
- Hours: Monday-Friday 9:00 AM - 5:00 PM, Saturday-Sunday 10:00 AM - 4:00 PM
- Event day will-call: Opens 2 hours before first pitch
- Valid photo ID required for pickup
- Tickets must be picked up before game start
- On-site parking available (free with admission)
- Lot capacity: 2,000+ spaces
- Accessible parking spaces available near main entrance
- Parking attendants on duty during events
- ADA accessible spaces clearly marked
- ADA-compliant seating throughout stadium
- Wheelchair accessible areas in all seating levels
- Companion seating available adjacent to accessible spaces
- Accessible restrooms located throughout facility
- Elevators available for multi-level access
- Service animal accommodations provided
- No outside food or beverages permitted (exception: sealed water bottles)
- Bags subject to search upon entry
- No weapons or illegal items allowed
- Children under 2 may sit on lap or in provided seat
- Gate opening: 1.5 hours before game start
- Respect of national anthem required
- No smoking in seating areas (designated areas available)
- Children must have ticket for reserved seating
- Children under 2: Free if sitting on adult's lap
- Kids Club membership available with special benefits
- Family-friendly activities and entertainment provided
- Kids eat free promotions offered select dates
- Designated family seating areas available
- Stroller parking available near entrance