- +49 (0)911 600590
- Museum administration contact
- Located at main museum entrance
- Valid photo ID required
- Pre-booked tickets can be collected 30 minutes before tour start
- Group reservations must be confirmed in advance
- Free parking available on-site
- Designated visitor parking lot
- Accessible parking near museum entrance
- Limited spaces during peak tourist seasons
- Wheelchair accessible routes
- Elevator access to all levels
- Designated seating areas in exhibition halls
- Assistive listening devices available
- No food or drinks in exhibition areas
- Photography permitted without flash
- No large bags or backpacks
- Quiet and respectful behavior expected
- Guided tours available
- Children under 12 must be accompanied by adult
- Child-friendly exhibits in select areas
- Stroller parking available
- Interactive displays for young visitors
- Reduced ticket prices for children