- Main Reservation: +52 (661) 612-0144
- Front Desk: +52 (661) 612-0100
- Guest Services available 24/7
- Reservations held under guest name
- Check-in available at Front Desk with valid ID
- Early check-in available upon request (subject to availability)
- Late checkout available for additional fee
- Complimentary on-site parking for hotel guests
- Ample parking in secured lot
- Valet parking available upon request
- Day-use visitors: Paid parking available
- Wheelchair accessible rooms available
- Accessible entrances and elevators
- Accessible bathrooms in public areas
- Accessible restaurant and bar seating
- Accessible beach access with assistance available
- Valid ID required for check-in
- Guests must be 18+ years old for room reservation
- Quiet hours: 10:00 PM - 8:00 AM
- No smoking in guest rooms (designated smoking areas available)
- Casino access restricted to 18+ years
- Respectful conduct required in all common areas
- Children welcome at hotel
- Children under 12 may stay free with paying adults (verify current policy)
- Cribs available upon request (typically free)
- Supervised activities may be available seasonally
- Children's menu available at restaurants
- Beach supervision responsibility falls to parents/guardians
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