- Main Venue: (760) 342-5000
- Box Office: (760) 342-5000 ext. 5
- Guest Services: (760) 342-5000
- Will-call window located at main box office
- Hours: Opens 2 hours before event start time
- Bring valid photo ID and booking confirmation
- Pickup available day of event
- Arrive early for popular events
- Complimentary self-parking in resort parking structure
- Valet parking available (additional fee)
- ADA accessible parking spaces near venue entrance
- Ample parking capacity for large events
- Pay attention to parking level for easy vehicle retrieval
- ADA accessible seating available in designated areas
- Wheelchair and mobility device spaces throughout venue
- Accessible restrooms on venue level
- Elevators for upper level access
- Companion seating provided
- Contact box office in advance for specific accommodations
- All tickets are non-refundable unless event is cancelled
- No outside food or beverage allowed
- Professional cameras prohibited (personal devices permitted)
- Respect designated smoking and non-smoking areas
- Arrive early to allow time for parking and entry
- Valid ID may be required for entry
- Follow all venue staff instructions
- Children welcome at most events with valid ticket
- Age restrictions apply for select adult-oriented events
- Children must be accompanied by adult (18+)
- No lap seating; each person requires individual ticket
- Contact venue for specific age policy for your event
- Family-friendly events clearly marked in schedule