- +49 (0)511 399-7070
- Box office direct line: +49 (0)511 399-7080
- Tickets can be picked up 1 hour before performance
- Valid photo ID required for pickup
- Original booking confirmation needed
- Can be collected at main box office
- Adjacent public parking garage available
- Street parking with metered zones
- Nearby parking lots within 5-minute walk
- Limited disabled parking directly at venue entrance
- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Advanced booking recommended for accessible seats
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual dress code
- Late arrivals may be seated at intermission
- Mobile phones must be silenced
- Children under 6 generally not recommended
- Age recommendations vary by performance
- Children's tickets available at reduced rates
- Booster seats provided upon request
- Family-friendly performances scheduled periodically