- Main Box Office: +44 (0)20 7930 3647
- For enquiries and group bookings, contact the box office during business hours
- Will-call available at box office
- Arrive 30 minutes before performance for ticket collection
- Valid photo ID required for collection
- Tickets must be collected under the name of the booking purchaser
- Limited on-site parking not available
- Nearby car parks: Cambridge Theatre Car Park (adjacent), Chinatown Car Park, and various West End parking facilities within 5-10 minute walk
- Public transport recommended: Leicester Square and Covent Garden tube stations nearby
- EV charging points available at nearby car parks
- Wheelchair accessible spaces available throughout the venue
- Accessible toilets on ground and upper levels
- Lift access to all seating areas
- Companion seating provided
- Hearing loop system in place
- Advanced booking required for accessible seats
- Latecomers may not be admitted until a suitable break in performance
- No photography or recording during performances
- Bags larger than A4 size subject to security checks
- No outside food or drinks (exceptions for medical requirements)
- Mobile phones must be switched off during performances
- Children under 5 typically not permitted in theatre
- Age restrictions vary by show content and performance type
- Children require their own paid ticket
- Parent/guardian responsible for children's behavior during performance
- Family performances and matinees recommended for younger audiences