Children's Policy: This event is strictly 14+ years only. Accessible Seating & Companion Card Holder: Accessible seating can be purchased online. Bookings including a Companion Card ticket can only be collected from the Box Office. The Companion Card must be presented upon collection. Prohibited Items: No video, audio or professional photography unless stated otherwise by the promoter. No alcohol or open drink containers can be brought into the venue. Seating in Lounge Rows A-D is strictly NO STANDING. Resale Tickets may be available for this event. A Handling Fee of $14.95 per transaction applies to purchase Resale Tickets. If purchasing a Resale ticket, ensure you review the Ticket details carefully as these tickets cannot be exchanged or refunded, save as provided in our resale policy.
(03) 8537 7677
- Collect tickets at Box Office with Photo ID
- Arrive minimum 45 minutes before performance
- Tickets held under booking name/reference
Street parking is available for around the theatre, or patrons may use the car park situated behind the theatre for approximately $5.10* per hour or $12.30* all day, entry via Lower Esplanade. Disabled parking is available at the front of the theatre. *Please check machine as rates may vary
Accessible seating is available online. If you require assistance with a wheelchair, companion card or special needs booking, please call Ticketmaster's accessible seating line on 1300 446 925 (Mon-Sun, 9:00am to 5:00pm AEDT only). Alternatively, you can submit your accessible booking request via our help page found below. https://help.ticketmaster.com.au/hc/en-au
- No Outside Food/Drink
- No Photography During Performances
- Smart Casual Dress Code
- Late Entry During Performance May Be Restricted
Babes in arms are not permitted into the theatre unless they hold a valid ticket for that performance. There are some exceptions, please check the event page on the Palais Theatre website, if unsure.
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.