- +49 (0) 209 123 4567
- General Information Line
- Box Office Hotline
- Identification required for ticket pickup
- Original purchase confirmation needed
- Maximum 30-minute wait time guaranteed
- Located at main entrance ticket window
- On-site parking available
- Wheelchair accessible parking spots
- Parking fee: €5-€10 depending on event
- Public transportation recommended
- Designated wheelchair spaces
- Companion seats adjacent to accessible areas
- Elevators to all levels
- Hearing assistance devices available
- No outside food or drinks
- No professional cameras
- Valid ID required for age-restricted events
- Bags subject to security check
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Age restrictions vary by performance
- Infant/toddler ticket policies depend on specific event
- Booster seats available upon request
